Policies

General Policy

Specific Gravity offers unique items that are designed and fabricated by artists working in the studio of Brooklyn Metal Works, meeting our criteria of originality and quality of workmanship. Please keep in mind that each piece is individually made in a studio setting and features subtle variations in detail and finish from items photographed on our website.

Due to the handmade nature of the work, please allot for 2-3 weeks for your order to be fulfilled. You will receive an email confirming the shipment of your order once it has been dispatched.


Return policy

If you are dissatisfied with any item that you purchased online or would like to exchange it, you may return it to Specific Gravity for credit only under the following conditions:


Return requests must be made within three days to shop@bkmetalworks.com from the date your order is delivered.

Returns must be received at Brooklyn Metal Works within 7 business days of approved return claim.

Items must be without wear and in pristine condition.

Returned item(s) must be in their original packaging.

All special or custom order sales are final, including any alterations and/or modifications requested by customer.

Shipping charges will be deducted from any credits received following a successful return.

All return shipments must be tracked and insured for the full dollar amount and shipped back to:


Brooklyn Metal Works

640 Dean St. Floor 2

Brooklyn, NY 11238


Custom orders

All custom orders facilitated by Specific Gravity are final sale. This policy also applies to any jewelry that is altered or changed by request.

Please email us to inquire about the status of your purchase or any additional questions that you might have.

347.762.4757

shop@bkmetalworks.com


Shipping options

All domestic orders are shipped using USPS.

If you need your order shipped using a different method, please email shop@bkmetalworks.com before placing your order.


International orders

We are happy to ship worldwide. Please email us at shop@bkmetalworks.com before placing your order so that we can provide you with a shipping estimate.

We are not responsible for any duties or taxes incurred by the destination country. All international orders are final sale.